1. General Information
This Site is operated by [Insert your company name].
Throughout these Terms, the words “we”, “us”, and “our” refer to the company.
We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the Site. It is your responsibility to review this page periodically for updates.
2. Eligibility
By using this Site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) or that you have obtained parental or guardian consent to use the Site and place an order.
3. Products and Availability
We make every effort to display our products as accurately as possible, including images, colors, and descriptions.
However, we cannot guarantee that your device’s display will perfectly represent the product’s colors or textures.
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or make substitutions of equivalent value without prior notice.
4. Prices and Payments
All prices are listed in USD ($) or GBP (£) unless otherwise stated.
Prices may change at any time without notice.
We accept various payment methods including major credit and debit cards, PayPal, and other secure payment providers displayed at checkout.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
If your payment is declined or fails, your order will not be processed. We are not responsible for any fees or penalties imposed by your bank or payment provider.
5. Shipping and Delivery
We aim to process and ship all orders within 1–3 business days.
Delivery times vary depending on your location and product availability.
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Domestic orders (US/UK): 2–5 business days
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International orders: 6–12 business days
Please note that customs processing, postal delays, or other external factors may occasionally extend delivery times.
We are not liable for any loss or delay caused by events outside of our control (including natural disasters, customs delays, strikes, or carrier issues).
6. Customs & Import Fees
Orders shipped outside of our domestic region may be subject to customs duties, VAT, or import taxes.
These fees are determined by your local customs authority and are the customer’s responsibility.
7. Returns and Refunds
You may return most items within 14 days of receiving your order, provided they are unused, in their original packaging, and in sellable condition.
Please contact our support team before sending a return to receive the correct return address.
The customer is responsible for all return shipping costs unless the item is defective or incorrect.
Refunds are processed to your original payment method within 5–10 business days after we receive and inspect your return.
Non-Returnable Items
For hygiene and safety reasons, the following products are non-returnable and non-refundable:
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Underwear, lingerie, and hosiery
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Cosmetics, creams, or skincare products
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Time-sensitive or personalized products (such as calendars)
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Sale or clearance items
8. Cancellations
If you wish to cancel your order, please contact us immediately.
Orders canceled within 15 minutes of purchase can be refunded in full.
Once processing or shipment has begun, the standard return procedure applies.
9. Refused or Unclaimed Deliveries
If a package is refused or not collected from a local pickup point, return shipping and handling fees will be deducted from the refund.
In some cases, only 60% of the order value may be refunded to cover costs incurred.
10. Accuracy of Information
We do our best to ensure all information on the Site is accurate and up to date.
However, we are not responsible for typographical errors, pricing inaccuracies, or incomplete product details.
We reserve the right to correct such errors and cancel affected orders at our discretion.
11. Intellectual Property
All content on this Site — including text, graphics, images, logos, videos, and code — is owned by or licensed to us and is protected by copyright and trademark laws.
You may not copy, reproduce, modify, distribute, or exploit any part of this Site without our prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this Site or products purchased through it.
Our total liability for any claim shall not exceed the total amount you paid for the product in question.
13. Indemnification
You agree to indemnify and hold harmless [Your Company Name] and its affiliates, partners, and employees from any claims, losses, or expenses arising out of your violation of these Terms or your misuse of the Site.