1. Information We Collect
When you visit our website (the “Site”), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse, we also gather information about the individual pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site.
We refer to this data as “Device Information.”
We collect Device Information using:
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Cookies – small data files stored on your device, often including an anonymous unique identifier.
To learn more about cookies and how to disable them, visit www.allaboutcookies.org. -
Log Files – these track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
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Web Beacons, Tags, and Pixels – electronic files that record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase, we collect certain details such as your name, billing and shipping address, payment information (including credit or debit card numbers), email address, and phone number.
We refer to this as “Order Information.”
When we use the term “Personal Information” in this policy, it includes both Device Information and Order Information.
2. How We Use Your Personal Information
We use the information we collect to:
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Fulfil orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations).
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Communicate with you about your order or inquiries.
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Screen orders for potential risk or fraud.
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Personalize your experience by providing information or marketing tailored to your interests, consistent with your stated preferences.
We also use Device Information to:
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Help identify and prevent fraudulent activity (especially through IP address monitoring).
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Analyze and improve our website performance, functionality, and user experience.
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Evaluate the success of our marketing and advertising campaigns.
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use it as described above. For example:
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Shopify: Our online store is powered by Shopify. You can read how Shopify handles Personal Information here:
https://www.shopify.com/legal/privacy -
Google Analytics: We use Google Analytics to understand how visitors use our Site.
Learn more: https://www.google.com/policies/privacy/
Opt out: https://tools.google.com/dlpage/gaoptout
We may also disclose Personal Information when required by law, to respond to lawful requests (such as subpoenas, warrants, or regulatory authorities), or to protect our rights and property.
4. Behavioural Advertising
As described above, we use your information to deliver personalized advertising and marketing communications that we believe may interest you.
To understand how targeted advertising works, you can visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-Out Options
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Google Ads: https://adssettings.google.com/
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Digital Advertising Alliance: http://optout.aboutads.info/
Please note: Opting out does not remove ads entirely but ensures they are not tailored to your browsing behaviour.
5. International Orders (Reach Payments)
If you place an order for delivery outside our home country (“International Order”), your purchase may be processed by Reach, our authorized global commerce partner.
Depending on your region, “Reach” refers to:
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Reach EU: With Reach (EU) Limited ÖU (Reg. #14571597)
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Reach UK: With Reach UK Ltd. (Reg. #08507554)
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Reach Canada: Reach Ltd.
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Reach Australia: With Reach (Australia) Pty. Ltd.
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Reach USA: With Reach (USA) LLC
For International Orders, Reach acts as the Merchant of Record, meaning you purchase directly from Reach.
Your payment details, shipping address, and related information are provided to Reach, not to us, for the purpose of order processing and fulfillment.
Your order is subject to:
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Reach Terms of Service
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Reach Privacy Policy
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Our (Merchant’s) Terms & Conditions
By placing an International Order, you acknowledge and agree that:
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Reach may verify and authenticate your payment. If verification fails, Reach or your payment provider may contact you.
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In the event of a pricing or technical error, Reach reserves the right to correct or cancel the order.
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Once your payment is processed, Reach will handle your order fulfillment and transfer product ownership to you upon shipment.
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Orders may be shipped in one or more parcels depending on item availability.
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You must comply with local age-of-majority laws; if underage, parental or guardian consent is required.
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Additional customs, currency exchange, and import fees may apply depending on your country.
For further details, please review the official Reach Terms and Privacy Policy.
6. Your Rights
Depending on where you live (US, UK, or EU), you may have the right to:
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Access, correct, or delete your personal information.
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Request a copy of the data we hold about you.
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Object to certain data processing activities (such as direct marketing).
To exercise your rights, please contact us at:
📧 [Insert your support email]
7. Data Retention
We retain your Personal Information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law (for example, tax or fraud prevention purposes).
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last Updated” date.